Jahben Astrology collects only the personal information needed to deliver your reading. We do not sell, rent, or share your data with third parties for marketing purposes. Your birth information and reading content are treated as strictly confidential.
Who We Are
Jahben Astrology is a sole practitioner spiritual guidance service operated by Jahben, based in Los Angeles, California, United States.
- Website: https://jahben.com
- Email: jahbenreader@gmail.com
- Phone: (424) 409-1154
- Address: 1421 12th Street, Manhattan Beach, Los Angeles, California 90266
Information We Collect
Information you provide directly
When you book a reading or contact us, you may provide:
- Your name and email address
- Date of birth, time of birth, and place of birth (required for astrology and numerology readings)
- Your specific question or area of focus for the reading
- Payment information — processed securely by PayPal; we do not store card details
- Any additional personal context you choose to share in your inquiry
Information collected automatically
When you visit jahben.com, our hosting infrastructure (AWS CloudFront) may collect standard web server logs including:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on site
- Referring website
This data is used solely for website security and performance monitoring. It is not linked to individual identities or used for marketing.
How We Use Your Information
We use the information you provide exclusively to:
- Prepare and deliver your personalised reading or session
- Communicate with you about your booking, scheduling, or follow-up questions
- Process refunds where applicable
- Respond to inquiries sent via email or WhatsApp
We do not use your personal information for advertising, automated profiling, or any purpose unrelated to your reading.
Confidentiality of Readings
All reading content — including your birth information, questions, and the content of your session — is treated as strictly private and confidential. This information is used only to prepare your reading and is never shared with any third party.
Third-Party Services
We use the following third-party services in operating this website and delivering our services:
- PayPal — payment processing. PayPal's privacy policy applies to all payment transactions: paypal.com/privacy
- AWS CloudFront & S3 — website hosting and content delivery. Amazon's privacy policy applies to infrastructure usage
- Google Fonts — font delivery. Google may log font requests per their privacy policy
- SendGrid — email delivery for automated reports (free numerology report feature only)
We do not use Google Analytics, Facebook Pixel, or any advertising tracking technology on this website.
Data Retention
We retain your personal information only as long as necessary to deliver your reading and resolve any follow-up questions. Email correspondence is retained for up to 12 months. You may request deletion of your data at any time by contacting us directly.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for us to hold your information at any time
To exercise any of these rights, contact us at jahbenreader@gmail.com. We will respond within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at jahbenreader@gmail.com.
Cookies
jahben.com does not use tracking cookies or advertising cookies. Google Fonts may set a session cookie for font delivery. No personal data is collected via cookies on this site.
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact
For any questions about this privacy policy or how your data is handled, please contact us directly.